Help Scout automations
Support · 1 integration · 20 workflow guides
What it costs to automate Help Scout
Platform pricing at different volumes. Annual billing shown.
| Platform | Free tier | 100 tasks/mo | 1K tasks/mo | 10K tasks/mo |
|---|---|---|---|---|
| Zapier | 100 tasks/mo | Free | $69/mo | $69+/mo |
| Power Automate | 750 runs/mo | Free | $15/mo | $15/mo |
| Make | 1,000 credits/mo | Free | Free | $10.59/mo |
| Pipedream | 100 credits/mo | Free | $29/mo | $79/mo |
| n8n | Yes | $20/mo | $20/mo | $50/mo |
Help Scout integrations
Each page compares all five platforms for that pair.
Popular Help Scout workflow guides
Step-by-step setup instructions for specific automations.
How to Send Help Scout Ticket Assignments to Slack with Zapier
When a Help Scout conversation is assigned to a team member, Zapier posts a Slack message directly to that person so they see the ticket immediately.
How to Send Help Scout Assignment Alerts to Slack with Make
Sends a Slack message to the assigned agent whenever a Help Scout ticket is assigned or reassigned, using a Help Scout webhook and Make.
How to Send Help Scout Ticket Assignments to Slack with n8n
When a Help Scout conversation is assigned to a team member, n8n sends a Slack DM or channel message to that person with the ticket subject, customer name, and a direct link.
How to Send Help Scout Ticket Assignments to Slack with Power Automate
Polls Help Scout for newly assigned tickets and posts a direct Slack message to the assigned team member with ticket details.
How to Send Help Scout Ticket Assignments to Slack with Pipedream
When a Help Scout ticket is assigned to a team member, Pipedream fires a webhook, resolves the assignee's name, and posts a direct Slack notification to that person.
How to Send Help Scout VIP Alerts to Slack with Zapier
Zapier watches Help Scout for new conversations from tagged VIP customers and fires an instant Slack message to your support channel with ticket details and a direct link.
How to Send Help Scout VIP Alerts to Slack with Make
Fires a Slack message to your support channel within seconds whenever a high-priority or VIP customer opens a Help Scout ticket, using Make to filter by tag or company.
How to Send Help Scout VIP Alerts to Slack with n8n
Automatically posts a Slack message to your support channel the moment a high-priority or VIP customer creates a ticket in Help Scout.
How to Send Help Scout VIP Ticket Alerts to Slack with Power Automate
When a high-priority customer creates a support ticket in Help Scout, Power Automate checks their account tag and instantly posts a formatted alert to a Slack channel so your team can respond first.
How to Send Help Scout VIP Alerts to Slack with Pipedream
Fires an instant Slack notification to your support channel whenever a tagged VIP or high-priority customer opens a new Help Scout ticket.
Help Scout triggers & actions by platform
Which capabilities each platform supports for Help Scout.
| Capability | Pipedream | Zapier | Power Automate | Make | n8n |
|---|---|---|---|---|---|
| Triggers | |||||
| App Event Source | ✓ | — | — | — | — |
| Conversation Status Changed | — | ✓ | — | — | — |
| Custom Webhook | — | — | — | ✓ | — |
| Help Scout Trigger | — | — | — | — | ✓ |
| HTTP Webhook | ✓ | — | — | — | — |
| New Conversation | — | ✓ | — | — | — |
| Schedule | ✓ | — | — | — | — |
| Scheduled flow | — | — | ✓ | — | — |
| Watch Conversations | — | — | — | ✓ | — |
| Webhook | — | — | — | — | ✓ |
| When a record is created | — | — | ✓ | — | — |
| Actions | |||||
| Send Message | ✓ | — | — | — | ✓ |
| Create a record | — | — | ✓ | — | — |
| Create Message | — | — | — | ✓ | — |
| Create Record | ✓ | — | — | — | — |
| Custom Code Step | ✓ | — | — | — | — |
| Get rows | — | — | ✓ | — | — |
| HTTP Request | ✓ | — | — | — | — |
| Post Message | — | — | — | — | ✓ |
| Send a notification | — | — | ✓ | — | — |
| Send an email | — | — | ✓ | — | — |
| Send Channel Message | — | ✓ | — | — | — |
| Send Direct Message | — | ✓ | — | — | — |
| Update Message | — | — | — | ✓ | — |