How to Send Wrike Task Updates to Slack with Make

make.com > Scenarios > Create a new scenario

Create a new Make scenario

Log into Make at make.com and click the blue 'Create a new scenario' button in the top right of the Scenarios dashboard. You'll land on the visual canvas with a single empty circle in the center — that's your trigger slot. Click it to open the app search panel on the right side of the screen. This is where you'll connect Wrike as the event source.

1. 1Log into make.com
2. 2Click the blue 'Create a new scenario' button in the top right
3. 3Click the empty circle in the center of the canvas
4. 4Type 'Wrike' in the search bar and select it from the results

Canvas > Wrike module > Watch Tasks

Set the Wrike trigger to Watch Tasks

From the Wrike module list, select 'Watch Tasks' — this is the webhook-based trigger that fires instantly when a task is created or updated. Do not pick 'Search Tasks'; that's a polling action, not a trigger. After selecting 'Watch Tasks', Make will ask you to connect your Wrike account or select an existing connection. Click 'Add' if this is your first time, and you'll be redirected to Wrike's OAuth authorization page.

1. 1Select 'Watch Tasks' from the Wrike trigger list
2. 2Click 'Add' next to the Connection field
3. 3Log into Wrike in the OAuth popup
4. 4Click 'Allow access' on the Wrike permissions screen
5. 5Return to Make — the Connection field should now show your Wrike account name

Canvas > Wrike: Watch Tasks > Configuration panel

Configure the Wrike trigger filters

Inside the Watch Tasks configuration panel, set the 'Folder/Project' field to the specific Wrike project you want to monitor — click the folder picker and navigate to it by name. Set 'Event Type' to 'Updated' to catch status changes and completions. Leave 'Status' blank here; you'll filter by specific statuses using a Router in step 5. Setting the scope to a specific project prevents the trigger from firing on every task across your entire Wrike workspace.

1. 1Click the folder icon next to the 'Folder/Project' field
2. 2Navigate to and select your target project
3. 3Set 'Event Type' to 'Updated'
4. 4Leave 'Status' filter blank
5. 5Click 'OK' to save the module configuration

Canvas > + icon after Wrike module > Router

Add a Router module

Click the small '+' icon on the right edge of the Wrike module to add the next module. Search for 'Router' and add it. The Router splits your scenario into multiple parallel paths — one for status changes, one for completions, and one for deadline alerts. Each path will send a differently formatted Slack message. You'll see the Router appear as a diamond shape with expandable branches coming off it.

1. 1Click the '+' on the right edge of the Wrike: Watch Tasks module
2. 2Type 'Router' in the module search bar
3. 3Click 'Router' in the results — it appears under 'Flow Control'
4. 4The Router diamond appears on the canvas with two default branch lines

Canvas > Router branch line > wrench icon > Filter settings

Configure Router branch filters

Click the wrench icon on each Router branch line to open its filter. For branch 1 (status change), set the condition to: Task Status does not equal the previous status — use the formula {{1.status}} does not equal {{1.previousStatus}}. For branch 2 (completed), set: Task Status equals 'Completed'. For branch 3 (deadline), use Make's built-in date comparison: {{formatDate(1.dueDate; 'YYYY-MM-DD')}} equals {{formatDate(now; 'YYYY-MM-DD')}}. Click the '+' on the Router to add a third branch if only two are showing.

1. 1Click the wrench icon on the first branch line
2. 2Set Condition A: '{{1.status}}' does not equal '{{1.previousStatus}}'
3. 3Click the wrench icon on the second branch line
4. 4Set Condition B: '{{1.status}}' equals 'Completed'
5. 5Click '+' on the Router to add a third branch, then set date condition for deadlines

Canvas > Router Branch 1 > + > Slack > Create a Message

Add a Slack module to branch 1 (status change)

Click the '+' at the end of Router branch 1 and search for 'Slack'. Select 'Create a Message'. Connect your Slack account via OAuth when prompted. Set 'Channel' to the Slack channel name or ID where project updates should go — e.g. #project-phoenix. In the 'Text' field, build the message using Wrike data from the trigger: you'll map fields like task title, assignee, old status, and new status here.

1. 1Click '+' at the end of branch 1
2. 2Search for 'Slack' and select 'Create a Message'
3. 3Click 'Add' to connect your Slack account via OAuth
4. 4Set 'Channel' to your target Slack channel (e.g. #project-phoenix)
5. 5Build the message text using mapped Wrike fields

Canvas > Slack: Create a Message > Text field

Build the Slack message text for status changes

In the Slack 'Create a Message' Text field, click inside the text area and use the variable picker on the right to insert Wrike fields. Build a message like: 📋 *{{1.title}}* changed status from *{{1.previousStatus}}* to *{{1.status}}*\nAssigned to: {{1.responsibleIds[].name}}\nProject: {{1.project.title}}\nLink: {{1.permalink}}. The \n creates a line break. Use asterisks around text for bold formatting in Slack.

1. 1Click inside the 'Text' field of the Slack module
2. 2Use the variable panel on the right to insert '{{1.title}}'
3. 3Type the status change message template around the variables
4. 4Insert '{{1.permalink}}' at the end so recipients can click directly into Wrike
5. 5Click 'OK' to save the module

📬 New entry: {{1.name}}
Email: {{1.email}}
Details: {{1.description}}

Canvas > Right-click Slack module > Clone module

Clone and adjust Slack modules for branches 2 and 3

Right-click the Slack module on branch 1 and select 'Clone module'. Drag the clone to the end of branch 2. Double-click it to edit and change the message text to reflect a completion event: ✅ *{{1.title}}* has been marked *Completed*\nProject: {{1.project.title}}\nLink: {{1.permalink}}. Clone again for branch 3 and write a deadline message: ⏰ *{{1.title}}* is due TODAY\nAssigned to: {{if(1.responsibleIds[]; 1.responsibleIds[].name; 'Unassigned')}}\nLink: {{1.permalink}}. Using the same Slack connection across all three modules is fine.

1. 1Right-click the Slack module on branch 1
2. 2Select 'Clone module' from the context menu
3. 3Drag the cloned module to the end of branch 2
4. 4Edit the message text for completion events
5. 5Repeat clone process for branch 3 and edit for deadline events

Canvas > Run once button (bottom left)

Run the scenario once with test data

Click 'Run once' in the bottom left of the canvas. Then go to Wrike and manually change a task's status in your target project. Within 30 seconds, Make should detect the event and run the scenario. You'll see a green bubble on each executed module showing how many records passed through. Click any bubble to inspect the exact data Make received from Wrike and sent to Slack.

1. 1Click 'Run once' in the bottom left toolbar
2. 2Switch to Wrike in a new tab
3. 3Open a task in your target project and change its status
4. 4Return to Make and watch for green execution bubbles to appear
5. 5Click the bubble on the Wrike module to inspect the raw payload

Canvas > Scheduling icon (clock, bottom left) > Set to Immediately > Toggle ON

Set the scenario schedule and activate

Since this workflow uses Wrike's webhook trigger (not polling), the 'Schedule' setting controls how often Make checks for queued webhook events — not how often it polls Wrike. Set it to 'Immediately' so Make processes incoming Wrike events as fast as possible. Click the toggle in the bottom left to switch the scenario from OFF to ON. The toggle turns blue when active.

1. 1Click the clock icon in the bottom left of the canvas
2. 2Set scheduling to 'Immediately'
3. 3Click 'OK' to save the schedule
4. 4Click the ON/OFF toggle — it turns blue when active

Canvas > Right-click Slack module > Add error handler

Enable error handling with an alert route

Click the wrench icon on the Slack module and select 'Add error handler'. Choose 'Rollback' or 'Resume' depending on your preference — for notifications, 'Resume' is usually better so one failed Slack post doesn't stop the scenario entirely. Optionally add a second Slack 'Create a Message' inside the error handler that pings you or your ops channel when a message fails to send. This gives you visibility into failures without logging into Make to check run history.

1. 1Right-click one of the Slack modules
2. 2Select 'Add error handler'
3. 3Choose 'Resume' from the handler type options
4. 4Optionally add another Slack module inside the error route to ping an ops channel
5. 5Repeat for the other two Slack modules

Paste this formula into the 'Text' field of any Slack module using Make's formula editor (click the formula icon — the 'f(x)' button — inside the text field). It conditionally formats the message based on status and gracefully handles missing assignees and due dates, so you get one clean formula instead of three separate Slack modules.

{{if(
  1.status = "Completed";
  "✅ *" & 1.title & "* is now Completed" &

{{if(
  1.status = "Completed";
  "✅ *" & 1.title & "* is now Completed" &
  "\nProject: " & 1.project.title &
  "\nCompleted by: " & if(1.responsibleIds[].name; 1.responsibleIds[].name; "Unassigned") &
  "\n" & 1.permalink;
  if(
    formatDate(1.dueDate; "YYYY-MM-DD") = formatDate(now; "YYYY-MM-DD");
    "⏰ *" & 1.title & "* is due TODAY" &
    "\nAssigned to: " & if(1.responsibleIds[].name; 1.responsibleIds[].name; "Unassigned") &
    "\nStatus: " & 1.status &
    "\n" & 1.permalink;
    "📋 *" & 1.title & "* changed status" &
    "\nFrom: *" & 1.previousStatus & "* → *" & 1.status & "*" &
    "\nAssigned to: " & if(1.responsibleIds[].name; 1.responsibleIds[].name; "Unassigned") &
    "\nDue: " & if(1.dueDate; formatDate(1.dueDate; "MMM D, YYYY"); "No due date") &
    "\n" & 1.permalink
  )
)}}